Steve Pappas

Our next guest is a serial entrepreneur, growth specialist, and a true powerhouse in the world of customer experience. Over his incredible career, he has built, scaled, and successfully sold six different companies by following a simple mantra: the customer is at the center of the universe.

He is widely known for leading the massive U.S. market expansion of the Australian software giant Panviva, and today, he advises Fortune 500 companies on how to transform their corporate culture and turn casual buyers into lifelong brand ambassadors. He is also a sought-after speaker, an author, and the host of his own hit show, The Science of CX.